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Author: u | 2025-04-24

★★★★☆ (4.5 / 1935 reviews)

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DIAMONDS RESORTS Diamonds Hotels Resorts Book a real all inclusive resorts hotel in the Indian Ocean. DIAMONDS RESORTS. Diamonds Athuruga is a paradise located at just a

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That did absolutely nothing to fix the availability problem. We've begged to be released from this contract, but we're just a small-town family fighting a corporate giant. Please don't let them trap your family too. Date of experience: March 02, 2025Hilton Grand Vacations/Diamond ResortsBeen a Diamond member for over 20yrs and had some great holidays but the last 2/3years the whole thing is just going from bad to worse, Terrible Availability, awful customer service. Dedicated Platinum Team, waste of time. My advice to anyone looking to Join Hilton Grand Vacations is DONT DO IT!! Sadly Just not worth the money anymore. Date of experience: February 05, 2025I am writing this review about Diamond Resorts International / Hilton Grand VacationsI am writing this review about Club Sunterra and Diamond Resorts due to the deceptive practices and misrepresentations that continued through multiple contracts and "mandatory" presentations. In 2007, I was held hostage for over two hours in what was promised to be a 30–45-minute presentation, using high-pressure tactics to coerce me, a single mother, into purchasing more than my original 5,000 points for $15,000. They concealed crucial information about the contract's perpetual nature and the mandatory inheritance of maintenance fees by my children. In 2013 we entered another contract with Diamond Resorts, they lied about the necessity of purchasing Hawaii Collection points to access Hawaiian resorts. This cost an additional $22,595. In 2016, the team in Dana Point exploited the situation to extract another$17,477 instead of making things right. In October 2022

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Diamond Resorts by Diamond Resorts International

System booked a stay for me without me realizing it, and although I canceled that reservation, this mishap disqualified me for the program. They bounced me around to different departments and said they were going to look into things. Since then they said my request was “paused” and I haven’t heard anything from them at all. This is just another example of how Diamond Resorts treat their customers. They just don’t care. All they care about is the money they can get from you. To Diamond Resorts/Polo Towers: We want out of this contract! We demand that you cancel our contract and let us out OR honor the offer of paying $1000 for each contract! Being ignored is not an option! Date of experience: September 05, 2024Disgusting company,😤 they ripped me…Disgusting company,😤 they ripped me off ,we had a beautiful timeshare in Florida many years ago until Diamond resorts purchase it from Wyndham palm. Cost me about twenty thousand pounds.This was about 9 year ago,im still disgusted with how we was treated, they FORECLOSE on me . ME N MY FAMILY WENT TO OUR RESORT EVERY YEAR . customer service WAS a waste of time , DO NOT BUY TIMESHARE FROM THIS COMPANY. Date of experience: September 04, 2024Horrible experiences with HGV/Diamond ResortsThe decision to end our relationship with Diamond Resorts/Hilton Grand Vacations stems from a multitude of ongoing frustrations and disappointments that have spoiled what was supposed to be a seamless and enjoyable vacationing experience. Regardless of how long

DIAMONDS RESORTS the Indian Ocean Hotel - Diamonds Hotels Resorts

Cancel my contract all together, with no response. Don’t buy a timeshare with them, I promise you, it is NOT worth it!Date of experience: January 04, 2025Stay well clear of these !!!Stay well clear of these !!!! From a professional point of view there staff on reservations talk down to you and do not listen at all .. my concerns were we couldn’t make the booking at pine lake carnforth due to covid and flu .. one from Scotland and we decided it wasn’t right to go on that basis … olso for the health of the nxt people who come after us.. they took our money offered no help or return … I’d never use these again and god help anyone who’s ill and cannot make it !!Date of experience: December 22, 2024Shelley!!!!Shelley!!!!Shelley!!!!We have the worst experience since we are regular customers of the Venetian resort las Vegas hotel .... This lady she lied to us and everything's worst customer service, please guest don't ever trust her. She makes my vacation miserable .I did the timeshare tours ...It's worst of time, no gift nothings... very bad experienceDate of experience: November 25, 2024Michael Brooks called me one day and…Michael Brooks called me one day and repeatedly lied to me about this club being a timeshare. Be on your best radar-they are liers and they don’t care-I’m owed $400.00 which they have no intention of crediting-total ripoffDate of experience: August 19, 2024Luxury Diamond Resorts is nothing but a…Luxury Diamond Resorts is. DIAMONDS RESORTS Diamonds Hotels Resorts Book a real all inclusive resorts hotel in the Indian Ocean. DIAMONDS RESORTS. Diamonds Athuruga is a paradise located at just a

Become a Diamond Member - Diamond Resorts

29582. The Developer of California timeshare interests is: Grand Pacific Carlsbad, LP located at 1594 MarBrisa Circle, Carlsbad, CA. The Developer/Seller of LV Tower 52 Vacation Suites is: LV Tower 52, LLC, located at 100 Crescent Court, Suites 260, Dallas, TX. The Developer of Grand Islander is: BRE Grand Islander, LLC, located at c/o Blackstone Real Estate Partners VI L.P., 345 Park Avenue, New York, NY 10154. The developer/seller of timeshare interest in the US and Hawaii Collections are Diamond Resorts U.S. Collection Development, LLC and Diamond Resorts Hawaii Collection Development, LLC located at 6355 Metrowest Blvd., Orlando FL 32835. The Developers/Sellers of Embarc Collection are Diamond Resorts Canada, Ltd., Diamond Resorts IW Resort Ownership U.S. Corporation, and Resort Ventures, L.P. located at 10600 West Charleston Boulevard, Las Vegas, Nevada 89135. Hilton Grand Vacations is not responsible for any representations made by a third-party developer/seller.Fla. Seller of Travel Ref. No. ST38921; California CST#2114968. Indiana C.P.D Reg. No.: 19-09509As a convenience to Owners and Guests, Hilton Grand Vacations offers names of and/or lists of providers who have indicated they would be able to provide products and/or services to Owners and Guests. These are not recommendations to use any particular provider, and Hilton Grand Vacations makes no representations regarding the qualifications of these providers or the quality of the products or services offered by these providers. Hilton Grand Vacations assumes no liability for the products or services furnished by these independent providers who have no affiliation with Hilton Grand Vacations.Hilton Grand Vacations®

Diamond Resorts International Resorts Locations - RedWeek

Rating Time share reviewRating: 1/5 If I could give them a 0/5, I would…. As long-term Diamond Resorts members, we've experienced firsthand their deceptive sales practices. Every stay required enduring aggressive sales pitches where representatives made false promises about point values, resale opportunities and inheritance obligations. Though our first year was decent, it quickly turned into a nightmare of high-pressure upgrades and misrepresentations. We're seniors who have watched our retirement funds drain away through their dishonest tactics. Despite paying off our loan, we're still stuck with maintenance fees while getting no value. We've formally requested to terminate our contract, and they have ignored us in hopes we go away we assume. Save yourself the headache and avoid Diamond Resorts at all costs. Date of experience: March 04, 2025We're a simple family with a special…We're a simple family with a special needs child who fell victim to Diamond Resorts' predatory sales tactics. They held us captive for SIX HOURS by taking our driver's licenses, forcing us to make decisions while our children were distressed. They promised affordable vacations but concealed that maintenance fees would follow us to our graves and burden our children. When we "upgraded," they secretly doubled our fees after a year. The promised resorts are never available, and we're stuck paying for locations we don't want to visit. We went to one of their “owners updates” with the intent on learning how to secure the reservations and resorts we were promised, only to be coerced into an upgrade

Parkway International Resort - Diamond Resorts and Hotels

Greg Washington continued this pattern of deception, forcing me to purchase an additional 2,500 points for $10,375 and manipulating me into applying for a specific credit card. I am retired and the fees keep increasing; I am unable to financially maintain the membership. On September 29th I contacted HGV to begin the exit process. I was directed to complete an online Transition Form. When I hit Submit it came up with an error message that could not be fixed online. I contacted HGV and was transferred to the Transitions department. They explained it wouldn’t be reviewed until sometime next year, and I would still be responsible for the 2025 maintenance fees. I questioned the backlog and was told that it was in order to perform a title search on each contract. It should be noted a title search was done with each purchase, completed day of purchase. The delay is unwarranted. In addition to the maintenance fees, I was told that there would also be a relinquishing fee for each contract, the three of which would total an additional $10,227. The deception and disappointment never ends with them! Date of experience: September 29, 2024Diamond Resorts is the WORST! Diamond Resorts is the WORST!! Don’t waste your time and money getting a timeshare with them. Diamond just pulled money from my bank account without my consent, they’re a bunch of liars, thieves, and give you nothing but empty promises. They pressured me into buying extra points telling me that it was. DIAMONDS RESORTS Diamonds Hotels Resorts Book a real all inclusive resorts hotel in the Indian Ocean. DIAMONDS RESORTS. Diamonds Athuruga is a paradise located at just a

Comments

User5575

That did absolutely nothing to fix the availability problem. We've begged to be released from this contract, but we're just a small-town family fighting a corporate giant. Please don't let them trap your family too. Date of experience: March 02, 2025Hilton Grand Vacations/Diamond ResortsBeen a Diamond member for over 20yrs and had some great holidays but the last 2/3years the whole thing is just going from bad to worse, Terrible Availability, awful customer service. Dedicated Platinum Team, waste of time. My advice to anyone looking to Join Hilton Grand Vacations is DONT DO IT!! Sadly Just not worth the money anymore. Date of experience: February 05, 2025I am writing this review about Diamond Resorts International / Hilton Grand VacationsI am writing this review about Club Sunterra and Diamond Resorts due to the deceptive practices and misrepresentations that continued through multiple contracts and "mandatory" presentations. In 2007, I was held hostage for over two hours in what was promised to be a 30–45-minute presentation, using high-pressure tactics to coerce me, a single mother, into purchasing more than my original 5,000 points for $15,000. They concealed crucial information about the contract's perpetual nature and the mandatory inheritance of maintenance fees by my children. In 2013 we entered another contract with Diamond Resorts, they lied about the necessity of purchasing Hawaii Collection points to access Hawaiian resorts. This cost an additional $22,595. In 2016, the team in Dana Point exploited the situation to extract another$17,477 instead of making things right. In October 2022

2025-04-22
User1371

System booked a stay for me without me realizing it, and although I canceled that reservation, this mishap disqualified me for the program. They bounced me around to different departments and said they were going to look into things. Since then they said my request was “paused” and I haven’t heard anything from them at all. This is just another example of how Diamond Resorts treat their customers. They just don’t care. All they care about is the money they can get from you. To Diamond Resorts/Polo Towers: We want out of this contract! We demand that you cancel our contract and let us out OR honor the offer of paying $1000 for each contract! Being ignored is not an option! Date of experience: September 05, 2024Disgusting company,😤 they ripped me…Disgusting company,😤 they ripped me off ,we had a beautiful timeshare in Florida many years ago until Diamond resorts purchase it from Wyndham palm. Cost me about twenty thousand pounds.This was about 9 year ago,im still disgusted with how we was treated, they FORECLOSE on me . ME N MY FAMILY WENT TO OUR RESORT EVERY YEAR . customer service WAS a waste of time , DO NOT BUY TIMESHARE FROM THIS COMPANY. Date of experience: September 04, 2024Horrible experiences with HGV/Diamond ResortsThe decision to end our relationship with Diamond Resorts/Hilton Grand Vacations stems from a multitude of ongoing frustrations and disappointments that have spoiled what was supposed to be a seamless and enjoyable vacationing experience. Regardless of how long

2025-03-26
User6873

29582. The Developer of California timeshare interests is: Grand Pacific Carlsbad, LP located at 1594 MarBrisa Circle, Carlsbad, CA. The Developer/Seller of LV Tower 52 Vacation Suites is: LV Tower 52, LLC, located at 100 Crescent Court, Suites 260, Dallas, TX. The Developer of Grand Islander is: BRE Grand Islander, LLC, located at c/o Blackstone Real Estate Partners VI L.P., 345 Park Avenue, New York, NY 10154. The developer/seller of timeshare interest in the US and Hawaii Collections are Diamond Resorts U.S. Collection Development, LLC and Diamond Resorts Hawaii Collection Development, LLC located at 6355 Metrowest Blvd., Orlando FL 32835. The Developers/Sellers of Embarc Collection are Diamond Resorts Canada, Ltd., Diamond Resorts IW Resort Ownership U.S. Corporation, and Resort Ventures, L.P. located at 10600 West Charleston Boulevard, Las Vegas, Nevada 89135. Hilton Grand Vacations is not responsible for any representations made by a third-party developer/seller.Fla. Seller of Travel Ref. No. ST38921; California CST#2114968. Indiana C.P.D Reg. No.: 19-09509As a convenience to Owners and Guests, Hilton Grand Vacations offers names of and/or lists of providers who have indicated they would be able to provide products and/or services to Owners and Guests. These are not recommendations to use any particular provider, and Hilton Grand Vacations makes no representations regarding the qualifications of these providers or the quality of the products or services offered by these providers. Hilton Grand Vacations assumes no liability for the products or services furnished by these independent providers who have no affiliation with Hilton Grand Vacations.Hilton Grand Vacations®

2025-04-09
User4610

Rating Time share reviewRating: 1/5 If I could give them a 0/5, I would…. As long-term Diamond Resorts members, we've experienced firsthand their deceptive sales practices. Every stay required enduring aggressive sales pitches where representatives made false promises about point values, resale opportunities and inheritance obligations. Though our first year was decent, it quickly turned into a nightmare of high-pressure upgrades and misrepresentations. We're seniors who have watched our retirement funds drain away through their dishonest tactics. Despite paying off our loan, we're still stuck with maintenance fees while getting no value. We've formally requested to terminate our contract, and they have ignored us in hopes we go away we assume. Save yourself the headache and avoid Diamond Resorts at all costs. Date of experience: March 04, 2025We're a simple family with a special…We're a simple family with a special needs child who fell victim to Diamond Resorts' predatory sales tactics. They held us captive for SIX HOURS by taking our driver's licenses, forcing us to make decisions while our children were distressed. They promised affordable vacations but concealed that maintenance fees would follow us to our graves and burden our children. When we "upgraded," they secretly doubled our fees after a year. The promised resorts are never available, and we're stuck paying for locations we don't want to visit. We went to one of their “owners updates” with the intent on learning how to secure the reservations and resorts we were promised, only to be coerced into an upgrade

2025-04-02
User8343

A “special offer” since I was an existing customer and management had changed. Throughout the sales presentation, I was repeatedly pressured by the sales representative and his supervisor, with the constant reminder that the deal—both the price and trade-in offer—was only available that day. I traded two other timeshares I owned and purchased an additional 31,000 Diamond points. They said I could use my new additional points towards my maintenance fees, which turned out to be a lie. When I notified Diamond Resorts about the deception, after giving some push back, I was successful in having the upgrade cancelled and receiving a full refund.When I went to another presentation, a licensed real estate agent said they would list all my points to resell and if the points didn’t sell within 4 or 5 months, Diamond Resorts would buy them back at a 25% discount below market value. They assured me my maintenance fees wouldn’t increase more than 2% annually and that nobody in my family would be responsible for it if I were to pass away, once again nothing but lies. When I contacted Diamond Resorts directly, I was informed that they do not buy back points. I filed a formal complaint, and again, after some resistance, Diamond ultimately canceled the upgrade and refunded my money, admitting that I was not the only victim of this misleading sales tactic. It’s clear they know what they’re doing is wrong but continue to do it!! Since then, I have been trying to

2025-03-29
User1768

Service is poor, and the website is confusing. We were never told about our right to cancel the contract and important financial details were hidden from us. What started as a $11,900 purchase has turned into a $25,639 expense, with no value for inheritance as promised by the staff. This timeshare has been nothing but a financial drain and a headache. Avoid Scottsdale Villa Mirage and Diamond Resorts if you do not want to be lied to. It is so sad to see how this company is being run and we hope they come to their senses. Date of experience: August 28, 2024My review of Diamond ResortsWe wrote a letter to the President of Hilton Grand Vacations, the parent company of Diamond Resorts, a recounting of our distressing experience and a plea for urgent assistance. Hoping that he can provide guidance, support, and intervention in our case. The emotional and psychological toll this ordeal has taken on us cannot be overstated. We find ourselves in a battle that we are ill-equipped to fight alone, against an entity that seems to have perfected the art of exploiting the vulnerabilities of the elderly as my wife is in her late 70’s and I am in my mid 80’s. We are not seeking retribution but rather protection and justice, not only for ourselves but for others who may find themselves in similar situations. Elder abuse, in any form, should not be tolerated, and entities that engage in such practices must be held accountable.

2025-03-25

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