Teletrac Navman
Author: m | 2025-04-23
Teletrac navman Qtanium200 Pdf User Manuals. View online or download Teletrac navman Qtanium200 Installation Manual
What is Teletrac Navman's ELD Guarantee? - Teletrac Navman US
(AWS) for computing resources and data hosting, the world leading AWS security policies include:Layered data center security modelIndependent audit testing for data security, safety, privacy and securityCertification for a growing number of compliance standards. See more here here Real ResultsOur clients have reported… 12% reduced maintenance 30% reduced fuel consumption 20% reduced accidents & violations Frequently Asked QuestionsWe know you have questions, and we’re here to helpWith more than 30 years of experience in fleet management, we can help you succeed. The Teletrac Navman software is designed to integrate seamlessly with other software and applications. Our open API connects third-party systems easily and helps organizations see everything that’s important in one unified system. With our white-glove installation and support from our professional services team, the installation process can be completed quickly and efficiently, with little downtime for your vehicles or your organization. Teletrac Navman also provides comprehensive step-by-step guides and videos for self-installation. We used the following platforms to monitor platform security:Trend Micro, Deep Security. Used for malware detection, malware removal, application whitelisting, host intrusion-detection, IPS/IDS, and event log monitoring.Splunk, Splunk Security SIEM. Used for incident alerting, SIEM, log aggregation, log correlation, threat feed correlation.Splunk 7, Nexpose. Used for host vulnerability detection, CIS benchmarks, database scanning.Qualys, Web Application Scanner. Used for web application scanning. Our ClientsTrusted by industry leaders worldwide (The software) allows us to keep accurate track of not only where the trucks go but how long they take to make their stops... - Manhattan Fruit Exchange There were companies that did not meet all of our needs. When we demoed with Teletrac we saw the features catered to the needs of our business more. - Noble Casing If you want to know when and where someone is, choose Teletrac Navman. We’ve been more than satisfied with its ease of use and functionality. - Ranscapes Inc ResourcesGet the latest in fleet and asset management NOTE: You must have an existing DIRECTOR / OnlineAVL2 account to use this app. Please contact Teletrac Navman for further information (see App Support).Businesses that use Teletrac Navman to manage their vehicles are able to reduce costs, improve productivity and provide outstanding customer service. DIRECTOR Mobile is our industry-leading GPS fleet management application which provides insight into where your vehicles are, what they are doing and lets you easily and cost effectively communicate with your mobile workforce. Whether you're in the office, on the road or in the field, we provide you with the fleet intelligence you need, 24x7, directly to your smartphone or tablet. KEY FEATURES:• Real Time Location: Find a vehicle or asset anywhere, anytime and view whether it's active, where it is and what speed it's travelling.• Query: Get instant statistics about a particular vehicle’s status.• Messaging: Easily communicate with one or multiple vehicles with easy to use messaging features.• Route-to Functionality: Instantly send a destination address with navigation instructions directly to a driver, providing turn by turn directions.• Replay a Day: View a vehicle's driving history (breadcrumb trail) as plotted on a map.• Maps: Use Google's standard or satellite maps, including Street View option. What’s New Update support for latest browser component - resolves some problems with map zooming. Ratings and Reviews Needs to be updated For what is being paid for the service that you provide I would like to see an update to allow for more features in the app. It would be nice to get alerts when messages/forms are created. It would be nice for just more functionality like the web based platform. Nothing has changed in two years?! Buggy The app is extremely buggy, laggy and slow. Updates please!! Do not use Teletrac They are horrible. Their customer service is horrible. They do not care because they have you locked into a two to three year contract.They will not call you back or solve any problems that you are having. I never have received such horrible customer service from any company ever as this one. Can not wait till my contacts over and I can cancel. App Privacy The developer, Teletrac Navman US Ltd., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy. No Details Provided The developer will be required to provide privacy details when they submit their next app update. Information Seller Teletrac Navman US Ltd. Size 9.5 MB Category Business Compatibility iPhone Requires iOS 8.0 or later. iPad Requires iPadOS 8.0 or later. iPod touch Requires iOS 8.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. AppleThe Development of ELDs at Teletrac - Teletrac Navman US
Out of your software. Learn More The reporting tools are one of the most important technologies we’re leveraging for the business right now. We no longer use manual processes, like drivers submitting kilometre readings, but instead rely on live data from the Teletrac Navman solution. - Allan Every, Group Systems and Processes Manager at McGregor Gourlay It saved a lot of time! What used to take two days a week for a full-time employee to track manually was done instantly. If we’ve ever got a problem, they’re always just a phone call away. The whole process has been great for us. - Jason Martin, Company Director of Martins Stock Haulage It was a natural progression; we certainly didn’t have the vision we have now with the Teletrac Navman system. It improved cost efficiencies and made business and administration duties easier. It has reduced the amount of duplication and helps keep the customers happy. - Neal Rockley, the Managing Director for Rocktrans. Teletrac navman Qtanium200 Pdf User Manuals. View online or download Teletrac navman Qtanium200 Installation ManualIT Manager - Teletrac Navman US
Secure, Accessible, FlexibleA Cloud-Based Solution that Keeps Working Around the Clock, Anywhere in the WorldKeeping your data safe and business running is our top priority, which is why we have a robust technology infrastructure that your business can rely on. With 99.99% uptime and FedRAMP approval from the United States General Services Administration’s Joint Authorization Board, Teletrac Navman provides the resiliency and government-grade cybersecurity your business needs. Build Your Solution Explore Our Platform The Steps We TakeKeeping your teams connected with the information they need Connectivity/Open APITeletrac Navman offers multiple types of connectivity, from 4G cellular to GPS satellites, and pairs with other business system through an open API. Our system is compatible with multiple devices capable of tracking thousands of different vehicles and mobile assets, from vehicles and trailers to powered and non-powered heavy equipment and tools. IntegrationsWith a wide range of integration partners and the ability to build custom integrations, businesses can streamline processes around routing, maintenance planning, and job allocation. Structure multiple systems into one, easy-to-view dashboard with the data that’s most important to your business. Connect effortlessly with multiple fleet management and workflow systems, including OEM telematics, and update your IT ecosystem to improve your organization’s decision-making process.Learn More Data SecurityBusiness owners and managers can rest assured knowing data security is a top priority at Teletrac Navman. We are partnered with Amazon Web Services (AWS) to provide computing resources and data hosting, and our fleet tracking platform is FedRAMP approved meeting federal security standards. We only use FedRAMP Authorized AWS Services for our government clients. Secure Data TransferData transmission from our telematics devices runs securely via encrypted IPSEC VPN tunnels establishing private APNs with our mobility partners. When your vehicle is in an area with no or poor cellular coverage, data is stored internally on the device and uploaded to the cloud when service resumes. For vehicles and assets that need extra protection you can choose to transmit data via the satellite network when cellular coverage isn’t available. Business ContinuityKeeping your fleet running is our top priority and we have taken steps to make sure that your business can rely on our software platforms. All servers are monitored 24 hours a day, 365 days a year by a fully redundant monitoring system and our internal engineering team. We also complete regular business impact audits to review the threat/risk landscape and are partnered with Amazon Web Services FEATURESGPS trackingBigRoad web portal Innovative mobile applicationReal-time visibilityBigRoad Dashlink ELD is an FMCSA-certified electronic logging device. It is a comprehensive solution that is easy to use and adapt for drivers and fleet managers. If your business operates intra-state, then this is the perfect match for you. The solution supports USA and Canadian laws, so you will never have to worry about compliance or purchase multiple devices to comply with the rules. BigRoad Dashlink ELD is the best device for both fleet managers and drivers. It has a user-friendly mobile application that automatically counts the hours of service records due to status and displays traffic conditions. It helps the driver to make their journey easy and focus on driving rather than worrying about other things. The fleet managers also get to enjoy several benefits and can reduce the burden with advanced fleet management features. It has a web portal through which fleet managers can access significant data insights, valuable reports, and compliance management tools. It also has them stay connected with their drivers and monitor their driving activity. BigRoad offers free devices with monthly subscription fees of $40. So it is a budget-friendly option for you. The company also has three other plans for you. You can choose any one of them according to your company’s needs and save money. PROSUser-friendly deviceAffordable priceFree DeviceTwo-way messagingIFTA reportsDocument scanningEasy installationCONSLacks advanced features#8Teletrac Navman ELDKEY FEATURESVersatile and user-friendly solutionFuel-saving Driver coaching and retentionDriver and admin role-based trainingVehicle maintenanceReduced insurance premiumsTeletrac Navman ELD is a simple, easy-to-use, and affordable solution that you can use to stay on top of your complaint-related issues, including hours of service and DoT roadside inspections. It not only helps your business to comply but also helps in increasing efficiency and boosting performance with its other features such as real-time alerts, GPS tracking document management, vehicle maintenance, etc. Besides basic compliance features, Teletrac Navman ELD helps you to improve fleet safety. It has you to monitor the driver’s behavior with real-time alerts. It also creates risk profiles through advanced driver analytics so that you can overview the driving behavior of different drivers. It allows you to acknowledge the drivers with good driving behavior and arrange training sessions for those engaged in reckless driving activity. You can also upgrade your solution by buying an integrated dashboard camera. PROSFree DeviceNavigationTraining programsGPS trackingEasy to use and adaptElectronic DVIRAutomatic IFTA report Real-time communication24/7 customer support CONSYou have to pay monthly subscription fees. #9HoS247 ELDKEY FEATURESElectronic DVIRHoS recordGPS trackingPreemptive alertsCloud portalIntegrated dashcamFuel efficiency trackingHoS247 ELD is a reliable electronic logging device to prevent HoS and DoT violations. It is FMCSA-certified, so will help you to comply with the prevailing rules. It is an easy-to-use solution; hence highly rated by drivers, owner-operators, and fleet managers. It has reliable hardware that you can install in minutes and connect to your device via Bluetooth or USB. HoS247 ELD has a logbook app that allows drivers to manage and edit their logs, manage or edit DVIR reports, get drivers toReturnloads.net - Teletrac Navman US
I couldn't access into my account but…I couldn't access into my account but my costumer service assistance helped me out a lot, created new users and passwords and now I'm able to start working setting up the accountDate of experience: January 31, 2025Thanks so much for your excellent 5 star review, we're pleased we could help.Phew!After quite a few issues with our previous account manager, we now have Sarah who is a breath of fresh air. She quickly set up several face to face meetings to identify our problems and within a few days, everything was perfect. We were looking at other providers, but now are more than happy to stay. Date of experience: January 07, 2025Thank you for an excellent 5 star review, and such lovely comments about Sarah - we're pleased to hear you're having a great experience, and we are always on hand to answer any questions you may have.The techs are honest!The techs are honest, they dont make me feel stupid when I ask questions. They seem sincere about any question/concerns/issues I have. They are knowledgeable about the programs, systems.Date of experience: December 27, 2024Thank you so much for an excellent 5 star review! We're really pleased to hear that our team were helpful, and we are always on hand to answer any questions you may have. Rubbish customer serviceRubbish customer service, near answer emails and will still charge you even when you have emailed to cancel items etc. I really wouldn't recommend this company. Date of experience: December 18, 2024We're so sorry to read your comments and hear about your experience with us. Please rest assured we are liaising with our internal teams to investigate what's happened here, and we hope to be in touch soon to resolve and discuss. Many thanks. We had a loss, the system failed to work as described.Our business, STRYDER Construction &Pipeline Inc. had a truck stolen in our first year with Teletrac Navman. The system failed, alerts failed and customer service failed: the senior manager was condescending and presumptive. He simply asserted our employees had removed the tracking system. There was absolutely no effort to reassure us that it would not happen again. The system is outdated, basic speed limit information was inaccurate. We were told to go out to get and take photos and sent info in so they could update their system. We asserted , that was NOT our job. We tried working with customer service and everything was an ongoing circular non-productive waste of time. We are now utilizing another GPS tracking system that is much easier to use, excellent real time information and much better customer service. Thank you Samsara, we are glad we madeTN360 by Teletrac Navman - YouTube
Log In | RegisterPOI Edit! | Contact | Convert POIs | Coord Convert | FAQ | NewsPOI ConverterConvert POIs OV2 to Navman CSVOV2 to Garmin CSVOV2 to ASCIIOV2 to KMLOV2 to Mio CSVOV2 to ITNOV2 to LMXOV2 to GPXNavman CSV to OV2Navman CSV to KMLNavman CSV to Mio CSVNavman CSV to ITNNavman CSV to LMXNavman CSV to GPXGarmin CSV to OV2Garmin CSV to KMLGarmin CSV to Mio CSVGarmin CSV to ITNGarmin CSV to LMXGarmin CSV to GPXKML to OV2KML to Navman CSVKML to Garmin CSVKML to ASCIIKML to Mio CSVKML to ITNKML to LMXKML to GPXMio CSV to OV2Mio CSV to Navman CSVMio CSV to Garmin CSVMio CSV to ASCIIMio CSV to KMLMio CSV to ITNMio CSV to LMXMio CSV to GPXITN to OV2ITN to Navman CSVITN to Garmin CSVITN to KMLITN to Mio CSVITN to LMXITN to GPXLMX to OV2LMX to Navman CSVLMX to Garmin CSVLMX to ASCIILMX to KMLLMX to Mio CSVLMX to ITNLMX to GPXPlease select the type of POI you want to convert to/from on the right. Site MapUK Geocache Heatmap GeneratorPOI File Format ConverterCoordinate ConversionPrivacy policy | FAQ | Links | ContactOther SitesAll UK Postcodes StreetFinder : AA Autoroute How ToInstall POIs to TomTomCreate Your Own Points of Interest using POIEditorConvert Google My Maps KML PlacemarksAdd Phone Numbers to TomTom POIs. Teletrac navman Qtanium200 Pdf User Manuals. View online or download Teletrac navman Qtanium200 Installation Manual TELETRAC NAVMAN RECHARGES THE MARKET WITH NEW ELECTRIC VEHICLE FLEET SOLUTION. Garden Grove, CA – Octo – Teletrac NavmanTeletrac Navman Accreditation and Certificates
Garmin GPI file (One click updates) Garmin CSV POI Garmin GPX POI Garmin upload (direct) Garmin MP3 (Audio alert for Garmin POI file) Garmin WAV (Audio alert for Nuvi models) Garmin GPX (proximity alert, phone dial, etc.) Garmin POI (Custom POI with extended info) DB3 POI format (One click updates) TomTom POI TomTom POI (Custom POI with extended info) TomTom POI (large custom icon) TomTom OGG (Audio alert for TomTom POI file) Sygic BMP for POI (27x27px BMP icon) Sygic UPI POI Magellan GPS POI (CSV) Magellan KML POI (GE) Navman POI Navman WAV (Audio alert for Navman POI file) Microsoft Street & Trips Pushpins MS AutoRoute 2010 GPX files Google Earth KML Nokia LMX Nokia WAV (Audio alert for Nokia POI file) CoPilot POI Destinator POI MioMap POI Mio MioMore POI Navigon POI - csv Navigon POI - asc OziExplorer WPT format Blaupunkt POI DesNav TSV POI format Route 66 POI iGO POI Google Earth KML Mercedes POI format Volvo GPX format Nissan POI format Chrysler POI format Fiat POI format Range Rover POI format Tesla POI format Is your GPS, brand or software listed?Suggestion boxComments
(AWS) for computing resources and data hosting, the world leading AWS security policies include:Layered data center security modelIndependent audit testing for data security, safety, privacy and securityCertification for a growing number of compliance standards. See more here here Real ResultsOur clients have reported… 12% reduced maintenance 30% reduced fuel consumption 20% reduced accidents & violations Frequently Asked QuestionsWe know you have questions, and we’re here to helpWith more than 30 years of experience in fleet management, we can help you succeed. The Teletrac Navman software is designed to integrate seamlessly with other software and applications. Our open API connects third-party systems easily and helps organizations see everything that’s important in one unified system. With our white-glove installation and support from our professional services team, the installation process can be completed quickly and efficiently, with little downtime for your vehicles or your organization. Teletrac Navman also provides comprehensive step-by-step guides and videos for self-installation. We used the following platforms to monitor platform security:Trend Micro, Deep Security. Used for malware detection, malware removal, application whitelisting, host intrusion-detection, IPS/IDS, and event log monitoring.Splunk, Splunk Security SIEM. Used for incident alerting, SIEM, log aggregation, log correlation, threat feed correlation.Splunk 7, Nexpose. Used for host vulnerability detection, CIS benchmarks, database scanning.Qualys, Web Application Scanner. Used for web application scanning. Our ClientsTrusted by industry leaders worldwide (The software) allows us to keep accurate track of not only where the trucks go but how long they take to make their stops... - Manhattan Fruit Exchange There were companies that did not meet all of our needs. When we demoed with Teletrac we saw the features catered to the needs of our business more. - Noble Casing If you want to know when and where someone is, choose Teletrac Navman. We’ve been more than satisfied with its ease of use and functionality. - Ranscapes Inc ResourcesGet the latest in fleet and asset management
2025-04-15NOTE: You must have an existing DIRECTOR / OnlineAVL2 account to use this app. Please contact Teletrac Navman for further information (see App Support).Businesses that use Teletrac Navman to manage their vehicles are able to reduce costs, improve productivity and provide outstanding customer service. DIRECTOR Mobile is our industry-leading GPS fleet management application which provides insight into where your vehicles are, what they are doing and lets you easily and cost effectively communicate with your mobile workforce. Whether you're in the office, on the road or in the field, we provide you with the fleet intelligence you need, 24x7, directly to your smartphone or tablet. KEY FEATURES:• Real Time Location: Find a vehicle or asset anywhere, anytime and view whether it's active, where it is and what speed it's travelling.• Query: Get instant statistics about a particular vehicle’s status.• Messaging: Easily communicate with one or multiple vehicles with easy to use messaging features.• Route-to Functionality: Instantly send a destination address with navigation instructions directly to a driver, providing turn by turn directions.• Replay a Day: View a vehicle's driving history (breadcrumb trail) as plotted on a map.• Maps: Use Google's standard or satellite maps, including Street View option. What’s New Update support for latest browser component - resolves some problems with map zooming. Ratings and Reviews Needs to be updated For what is being paid for the service that you provide I would like to see an update to allow for more features in the app. It would be nice to get alerts when messages/forms are created. It would be nice for just more functionality like the web based platform. Nothing has changed in two years?! Buggy The app is extremely buggy, laggy and slow. Updates please!! Do not use Teletrac They are horrible. Their customer service is horrible. They do not care because they have you locked into a two to three year contract.They will not call you back or solve any problems that you are having. I never have received such horrible customer service from any company ever as this one. Can not wait till my contacts over and I can cancel. App Privacy The developer, Teletrac Navman US Ltd., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy. No Details Provided The developer will be required to provide privacy details when they submit their next app update. Information Seller Teletrac Navman US Ltd. Size 9.5 MB Category Business Compatibility iPhone Requires iOS 8.0 or later. iPad Requires iPadOS 8.0 or later. iPod touch Requires iOS 8.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. Apple
2025-03-30Out of your software. Learn More The reporting tools are one of the most important technologies we’re leveraging for the business right now. We no longer use manual processes, like drivers submitting kilometre readings, but instead rely on live data from the Teletrac Navman solution. - Allan Every, Group Systems and Processes Manager at McGregor Gourlay It saved a lot of time! What used to take two days a week for a full-time employee to track manually was done instantly. If we’ve ever got a problem, they’re always just a phone call away. The whole process has been great for us. - Jason Martin, Company Director of Martins Stock Haulage It was a natural progression; we certainly didn’t have the vision we have now with the Teletrac Navman system. It improved cost efficiencies and made business and administration duties easier. It has reduced the amount of duplication and helps keep the customers happy. - Neal Rockley, the Managing Director for Rocktrans
2025-04-06Secure, Accessible, FlexibleA Cloud-Based Solution that Keeps Working Around the Clock, Anywhere in the WorldKeeping your data safe and business running is our top priority, which is why we have a robust technology infrastructure that your business can rely on. With 99.99% uptime and FedRAMP approval from the United States General Services Administration’s Joint Authorization Board, Teletrac Navman provides the resiliency and government-grade cybersecurity your business needs. Build Your Solution Explore Our Platform The Steps We TakeKeeping your teams connected with the information they need Connectivity/Open APITeletrac Navman offers multiple types of connectivity, from 4G cellular to GPS satellites, and pairs with other business system through an open API. Our system is compatible with multiple devices capable of tracking thousands of different vehicles and mobile assets, from vehicles and trailers to powered and non-powered heavy equipment and tools. IntegrationsWith a wide range of integration partners and the ability to build custom integrations, businesses can streamline processes around routing, maintenance planning, and job allocation. Structure multiple systems into one, easy-to-view dashboard with the data that’s most important to your business. Connect effortlessly with multiple fleet management and workflow systems, including OEM telematics, and update your IT ecosystem to improve your organization’s decision-making process.Learn More Data SecurityBusiness owners and managers can rest assured knowing data security is a top priority at Teletrac Navman. We are partnered with Amazon Web Services (AWS) to provide computing resources and data hosting, and our fleet tracking platform is FedRAMP approved meeting federal security standards. We only use FedRAMP Authorized AWS Services for our government clients. Secure Data TransferData transmission from our telematics devices runs securely via encrypted IPSEC VPN tunnels establishing private APNs with our mobility partners. When your vehicle is in an area with no or poor cellular coverage, data is stored internally on the device and uploaded to the cloud when service resumes. For vehicles and assets that need extra protection you can choose to transmit data via the satellite network when cellular coverage isn’t available. Business ContinuityKeeping your fleet running is our top priority and we have taken steps to make sure that your business can rely on our software platforms. All servers are monitored 24 hours a day, 365 days a year by a fully redundant monitoring system and our internal engineering team. We also complete regular business impact audits to review the threat/risk landscape and are partnered with Amazon Web Services
2025-03-24FEATURESGPS trackingBigRoad web portal Innovative mobile applicationReal-time visibilityBigRoad Dashlink ELD is an FMCSA-certified electronic logging device. It is a comprehensive solution that is easy to use and adapt for drivers and fleet managers. If your business operates intra-state, then this is the perfect match for you. The solution supports USA and Canadian laws, so you will never have to worry about compliance or purchase multiple devices to comply with the rules. BigRoad Dashlink ELD is the best device for both fleet managers and drivers. It has a user-friendly mobile application that automatically counts the hours of service records due to status and displays traffic conditions. It helps the driver to make their journey easy and focus on driving rather than worrying about other things. The fleet managers also get to enjoy several benefits and can reduce the burden with advanced fleet management features. It has a web portal through which fleet managers can access significant data insights, valuable reports, and compliance management tools. It also has them stay connected with their drivers and monitor their driving activity. BigRoad offers free devices with monthly subscription fees of $40. So it is a budget-friendly option for you. The company also has three other plans for you. You can choose any one of them according to your company’s needs and save money. PROSUser-friendly deviceAffordable priceFree DeviceTwo-way messagingIFTA reportsDocument scanningEasy installationCONSLacks advanced features#8Teletrac Navman ELDKEY FEATURESVersatile and user-friendly solutionFuel-saving Driver coaching and retentionDriver and admin role-based trainingVehicle maintenanceReduced insurance premiumsTeletrac Navman ELD is a simple, easy-to-use, and affordable solution that you can use to stay on top of your complaint-related issues, including hours of service and DoT roadside inspections. It not only helps your business to comply but also helps in increasing efficiency and boosting performance with its other features such as real-time alerts, GPS tracking document management, vehicle maintenance, etc. Besides basic compliance features, Teletrac Navman ELD helps you to improve fleet safety. It has you to monitor the driver’s behavior with real-time alerts. It also creates risk profiles through advanced driver analytics so that you can overview the driving behavior of different drivers. It allows you to acknowledge the drivers with good driving behavior and arrange training sessions for those engaged in reckless driving activity. You can also upgrade your solution by buying an integrated dashboard camera. PROSFree DeviceNavigationTraining programsGPS trackingEasy to use and adaptElectronic DVIRAutomatic IFTA report Real-time communication24/7 customer support CONSYou have to pay monthly subscription fees. #9HoS247 ELDKEY FEATURESElectronic DVIRHoS recordGPS trackingPreemptive alertsCloud portalIntegrated dashcamFuel efficiency trackingHoS247 ELD is a reliable electronic logging device to prevent HoS and DoT violations. It is FMCSA-certified, so will help you to comply with the prevailing rules. It is an easy-to-use solution; hence highly rated by drivers, owner-operators, and fleet managers. It has reliable hardware that you can install in minutes and connect to your device via Bluetooth or USB. HoS247 ELD has a logbook app that allows drivers to manage and edit their logs, manage or edit DVIR reports, get drivers to
2025-04-19I couldn't access into my account but…I couldn't access into my account but my costumer service assistance helped me out a lot, created new users and passwords and now I'm able to start working setting up the accountDate of experience: January 31, 2025Thanks so much for your excellent 5 star review, we're pleased we could help.Phew!After quite a few issues with our previous account manager, we now have Sarah who is a breath of fresh air. She quickly set up several face to face meetings to identify our problems and within a few days, everything was perfect. We were looking at other providers, but now are more than happy to stay. Date of experience: January 07, 2025Thank you for an excellent 5 star review, and such lovely comments about Sarah - we're pleased to hear you're having a great experience, and we are always on hand to answer any questions you may have.The techs are honest!The techs are honest, they dont make me feel stupid when I ask questions. They seem sincere about any question/concerns/issues I have. They are knowledgeable about the programs, systems.Date of experience: December 27, 2024Thank you so much for an excellent 5 star review! We're really pleased to hear that our team were helpful, and we are always on hand to answer any questions you may have. Rubbish customer serviceRubbish customer service, near answer emails and will still charge you even when you have emailed to cancel items etc. I really wouldn't recommend this company. Date of experience: December 18, 2024We're so sorry to read your comments and hear about your experience with us. Please rest assured we are liaising with our internal teams to investigate what's happened here, and we hope to be in touch soon to resolve and discuss. Many thanks. We had a loss, the system failed to work as described.Our business, STRYDER Construction &Pipeline Inc. had a truck stolen in our first year with Teletrac Navman. The system failed, alerts failed and customer service failed: the senior manager was condescending and presumptive. He simply asserted our employees had removed the tracking system. There was absolutely no effort to reassure us that it would not happen again. The system is outdated, basic speed limit information was inaccurate. We were told to go out to get and take photos and sent info in so they could update their system. We asserted , that was NOT our job. We tried working with customer service and everything was an ongoing circular non-productive waste of time. We are now utilizing another GPS tracking system that is much easier to use, excellent real time information and much better customer service. Thank you Samsara, we are glad we made
2025-04-10